I can see update on the settings window. After I clicked, nothing happened, just empty settings window. Don't missunderstand me, not the whole screen, just update window goes black and nothing happened. After I clicked somewhere like wifi or bluetooth, and comeback to update window, it reminds me I have an update. Lol, it is in the infinite loop.
MacBook Pro 13″, macOS 13.2
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.
2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance
3 - Does the issue present in this mode ?
Hope it works
Only as a friendly suggestion when joining a pre-existing question
Writing an effective Apple Support Communities question
Is this a New Issue or Old Issue ?
Reliable , accurate, details / context will really help to pinpoint a possible solution.
After all, we do not what to offer that which has already been attempted by the User
Predicated on there already an Older Version of Ventura being installed on this computer.
Details of above,
If this computer has, say Ventura 13.2.1 presently installed on this computer.
As Safe Mode is not working to install Ventura 13.3.1 >>
There are factors:
1 - Like poor Wifi connection
2 - Slow wifi connection
3 - Too many other people downloading at the same time and Apple Severs are overloaded
4 - Software on the computer interfering with the download process including AntiVirus Software
Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.
5 - Running behind a VPN which may increase Packet losses or corruption of the download
6 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer.
7 - Best Results are via Ethernet Cable to Router
8 - Worst case - Restart in Recovery Mode and choose Reinstall macOS.
This in theory will pull the latest version of Ventura available and commence the installation.
Hello, I'm not the original poster, but I had the same problem. I followed your instructions, and the issue was resolved. Thank you for posting it!
Welcome and thank you too for the Affirmation that it worked for your computer
safe mode did not resolve it for me as a different user with same issue
Thanks-had used all those options already, safe mode, Ethernet cable (super fast) no AV software etc and now going for install from recovery as final option
Can't update Ventura 13.3.1
