My iPhone 14 pro just freeze on me I can’t unlock my phone but I can see my screen ….I need help

My iPhone is frozen.. need help

iPhone 14 Pro Max

Posted on Apr 9, 2023 03:33 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 9, 2023 03:50 PM

First try to do a force restart on your phone by following this sequence:


press volume up ( quick press)

press volume down ( quick press)

hold power button ( hold until apple logo appears)


if you see siri or emergency services appear you didnt do it properly

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 14 pro just freeze on me I can’t unlock my phone but I can see my screen ….I need help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.