Apple tv on samsung

My apple tv stopped working but netflix works, tv works - what might be wrong

LS03T,

Posted on Apr 8, 2023 04:38 PM

Reply
1 reply

Apr 10, 2023 03:40 PM in response to Bbbzrh

Hi Bbbzrh,


Assuming you're referring to the TV app, try resetting it as outlined here:


If you’re having problems and the Apple TV app still doesn’t respond after restarting, try resetting the Apple TV app. When you reset the Apple TV app, all data is erased, including your accounts and configuration.


  1. In the Apple TV app TV app, navigate to Settings. 
  2. Go to Reset, then select Reset. 
  3. Resetting the Apple TV app restores it to original settings and removes your personal information, TV shows, and movies from the smart TV.


After resetting, if the issue persists, what specifically is it or is it not doing?


For example, does the app not open at all? Will it not play content? Does it not let you sign in?


Some additional details will help us better assist.


Take care.


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Apple tv on samsung

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