Left Powerbeats pro won’t hold charge
My left Powerbeats pro won’t hold a charge. Is this most likely the earbud or the charger?
Beats
User profile for user:
Lissy_12
User level:
Community Specialist
Hi Downinva,
Thank you for using the Apple Support Communities! We would recommend the steps from the article below that can help with charging issues:
If you can't charge your Powerbeats Pro
If you're having trouble charging your Powerbeats Pro, here are some things you can try.
1. Make sure that the earbuds are seated properly in the case.
2. Use another power source or a different cable.
3. Clean the earbuds, then make sure that they're completely dry.
4. Reset your device.
If you still need help, contact Apple Support.
Hope this helps!
Have a great day.