Left Powerbeats pro won’t hold charge

My left Powerbeats pro won’t hold a charge. Is this most likely the earbud or the charger?

Beats

Posted on Apr 8, 2023 01:32 PM

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Question marked as Top-ranking reply

Posted on Apr 10, 2023 03:01 PM

Hi Downinva,


Thank you for using the Apple Support Communities! We would recommend the steps from the article below that can help with charging issues:


Charge your Powerbeats Pro


If you can't charge your Powerbeats Pro
If you're having trouble charging your Powerbeats Pro, here are some things you can try.
1. Make sure that the earbuds are seated properly in the case.
2. Use another power source or a different cable.
3. Clean the earbuds, then make sure that they're completely dry.
4. Reset your device.
If you still need help, contact Apple Support.


Hope this helps!

Have a great day.


1 reply
Question marked as Top-ranking reply

Apr 10, 2023 03:01 PM in response to Downinva

Hi Downinva,


Thank you for using the Apple Support Communities! We would recommend the steps from the article below that can help with charging issues:


Charge your Powerbeats Pro


If you can't charge your Powerbeats Pro
If you're having trouble charging your Powerbeats Pro, here are some things you can try.
1. Make sure that the earbuds are seated properly in the case.
2. Use another power source or a different cable.
3. Clean the earbuds, then make sure that they're completely dry.
4. Reset your device.
If you still need help, contact Apple Support.


Hope this helps!

Have a great day.


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Left Powerbeats pro won’t hold charge

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