Why do my airpod pros stop working . I've had them replaced twice. The one not working woks for a day or two and then goes dead. I have done all the steps to reconnect. I do not understand the problem.
AirPods (3rd generation)
Hello bonniedoconnell,
Thanks for reaching out to the Apple Support Communities!
If you're having issues with a recently replaced device, you'll want to reach out to Apple Support directly to look in to that and see what options you have.
You can reach out to them here: Apple Support
Take care!
Hello bonniedoconnell,
Thanks for reaching out to the Apple Support Communities!
If you're having issues with a recently replaced device, you'll want to reach out to Apple Support directly to look in to that and see what options you have.
You can reach out to them here: Apple Support
Take care!
thank you for your suggestion. I have and finally went to an apple store where I discovered its been the case not the air pods. Apparently I sweat so much, the case was wet and cotroded.Spolution: Get digital wipes from Amazon. Wipe the air pods and case after each use. Hope this works.
Hi bonniedoconnell,
There is also guidance here for how to clean your AirPods: How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
Have a nice day.
I have had my airpod pros replaced twice. I get new ones, they work for a day or so then one will not connect. I do not know what to do
