airpod pro 2nd gen enable charging case sounds option is not showing

Hello westoh217,

Welcome to Apple Support Communities. 

We understand that you’re not seeing an option to enable or disable charging case sounds for your AirPods Pro (2nd generation). We are happy to help.

These steps may help. Please try the steps here: Change settings for AirPods Pro (all generations) - Apple Support

"Turn off charging case sounds on AirPods Pro (2nd generation)

Your AirPods Pro (2nd generation) charging case plays a sound when it pairs, charges, and more. You can turn off these sounds.

1. Wear your AirPods, and make sure they’re connected to your device.
2. Do one of the following:

• On iPhone, iPad, or iPod touch: Go to Settings , tap the name of your AirPods near the top of the screen, then turn Enable Charging Case Sounds on or off.
• On Mac: Choose Apple menu  > System Settings, click the name of your AirPods in the sidebar (you may need to scroll down), then turn “Enable charging case sounds” on or off"

Let us know if you have further questions.

Take care.

Hi westoh217,

If you are not receiving that option, it's possible that you are not using 2nd generation AirPod Pros. The page Identify your AirPods includes information on how to check your specific model of AirPods. They should reflect A2931, A2699, A2698 for the AirPods and  A2700 for the case. For a 2nd generation AirPod Pros case, "There's also an external speaker on the bottom of the case to indicate charging and battery status, and a lanyard loop on the side. The status light is on the front of the case, and the serial number is on the underside of the lid."

Regards.