My phone was updated, but can’t activate. All boxes are checked, the activation button does not highlight

I change the SIM card in my phone. The phone updated, but I can’t get it to activate. What should I do? What does SOS only mean next to the Wi Fi signal?

Posted on Apr 6, 2023 02:08 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2023 02:11 PM

SOS means that your phone is working, but is not connected to your carrier’s network. It can only make emergency calls on other networks. You need to contact your carrier to resolve this. Here is guidance from Apple→If you see No Service, Searching, or SOS on your iPhone or iPad


If you changed the SIM it may not have been activated yet.

1 reply
Question marked as Top-ranking reply

Apr 6, 2023 02:11 PM in response to depopi

SOS means that your phone is working, but is not connected to your carrier’s network. It can only make emergency calls on other networks. You need to contact your carrier to resolve this. Here is guidance from Apple→If you see No Service, Searching, or SOS on your iPhone or iPad


If you changed the SIM it may not have been activated yet.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My phone was updated, but can’t activate. All boxes are checked, the activation button does not highlight

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.