Amazon Music and Car Play - No volume control

I updated my amazon music app yesterday and no longer have volume control up or down on car play. Anyone experiencing the same?


iPhone 14 Pro Max

USB from iPhone to vehicle

2020 4Runner

Have done the following:

Uninstall and reinstall amazon music 3x

iPhone 16.4 update

Restart iPhone 3x

Swapped usb cords - all worked

Tested with soundcloud (full volume control)

Amazon support - said it was an Apple issue - eye roll for lame excuse for not testing their update

Posted on Apr 6, 2023 11:22 AM

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1 reply

Apr 6, 2023 03:29 PM in response to Axel_312

Axel_312 wrote:

I updated my amazon music app yesterday and no longer have volume control up or down on car play. Anyone experiencing the same?

iPhone 14 Pro Max
USB from iPhone to vehicle
2020 4Runner
Have done the following:
Uninstall and reinstall amazon music 3x
iPhone 16.4 update
Restart iPhone 3x
Swapped usb cords - all worked
Tested with soundcloud (full volume control)
Amazon support - said it was an Apple issue - eye roll for lame excuse for not testing their update

This is the 6th post about amazon and carplay not working after the amazon update. IT is definitely an Amazon issue as other users can use other apps with carplay.

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Amazon Music and Car Play - No volume control

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