Family member keeps losing iCloud+

My wife is regularly losing access to my iCloud+ that I share with her as "Family". My daughters access is not affected.


Apple support was able to help me to restore it by

Settings > Family > Subscriptions > iCloud + then tap on Stop Sharing with Family

And then re-sharing with Family.

Almost immediately my wife has access to iCloud+ again for the time being. But this is the third time.


All devices are iOS 16.4 and MacOS 13.3


Any idea what could be causing this? It seems something is going haywire on Apples back-end systems. I have had various HomeKit sharing issues as well.

Posted on Apr 5, 2023 01:38 PM

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6 replies

May 17, 2023 10:20 AM in response to loopless

Hello,

The same issue started when my wife started to initial the family sharing.

Since then, I am losing iCloud+ sub every month...

I have been speaking to several Senior advisor at Apple support...


So far there is no solution but to leave the "family sharing" and to resubscribe to the Familly string plan.

Every time the specialist is supposed to call me back after checking few thing but they never call me back.

My case is still opened at Apple support...

But I am not too confident with the resolution.



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Family member keeps losing iCloud+

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