Messages app glitching and crashing after deleting large conversation

Hello, I have a very large conversation, almost 3 years worth of texts everyday, that I would like to delete. Whenever I delete it, It works fine, but then i go to check "recently deleted messages" and it is not there. After that I swipe out of the app and It does not allow me to reopen the messages app, I press the app and it just shows a black screen. The only way i found to fix this is restarting my phone, but when I restart it and open messages, the chat reappears there, undeleted. Any way to fix this and delete the chat? It takes up sooo much storage.

iPhone 12

Posted on Apr 5, 2023 12:44 PM

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1 reply

Apr 8, 2023 01:33 PM in response to johnsanoulis

Hello johnsanoulis,


Thanks for using the Apple Support Communities!


If you're having trouble deleting a Messages thread, could you first confirm that your iOS version is full up to date? Update your iPhone or iPad - Apple Support


If so, could you also confirm if you're currently using Messages in iCloud? You can check that in Settings > [your name] > iCloud.


This info can help narrow down what may be happening and what options you have.


Cheers!

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Messages app glitching and crashing after deleting large conversation

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