Message app crashes after deleting large conversations

Message app crashes after deleting large conversations, I tried to restart the device but messages keep coming back after restarting (they are iMessage messages)

Posted on Jan 1, 2023 08:01 AM

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Question marked as Top-ranking reply

Posted on Jan 2, 2023 12:14 PM

Hi marah1632,



Thank you for using the Apple Support Communities! Which device is this occurring on? For example, if an iPhone, the steps below may help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

Hope this helps!

Have a great day.


1 reply
Question marked as Top-ranking reply

Jan 2, 2023 12:14 PM in response to marah1632

Hi marah1632,



Thank you for using the Apple Support Communities! Which device is this occurring on? For example, if an iPhone, the steps below may help:


If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

Hope this helps!

Have a great day.


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Message app crashes after deleting large conversations

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