Why does find my only work with Wi-Fi but not cellular

Why can I not see my daughter’s iPhone when she is using cellular but I can see it on Wi-Fi?

iPhone 14 Plus

Posted on Apr 3, 2023 5:57 AM

Similar questions

Find My only working on WiFi I have countless of things to try solve this problem, but I still can’t use Find My with my cellular data. But it does work when I’m connected to WiFi. I don’t know what else to do and it’s kinda frustrating. People are able to see my location when I’m connected to my cellular data, but I’m not able to see theirs.
11572 3
iPhone findable after switched off not working! I have my iPhone 13 and I tried testing this feature to track my iPhone even if it's switched off. I gave my iPhone to my brother while it's switched off. Bluetooth and WIFI both turned on. My brother has the same iPhone 13 with Find my network turned on and Internet connection on. He jumped on a metro and travelled a lot but I wasn't able to see my phone's location updating in FindMyApp. Why it isn't working?
2800 9
Find My Phone only works on WiFi not cellular? I have a data plan and cellular data is turned on, full strength on cell signal. Yet no location found using Find My Phone. It only works when connected to WiFi. How can I rectify this? I need locations when not on WiFi The message apper when I oppen (on 4 or 5 g) the Find My: "Find My unavailable Unable to conect o server. Please try again latter" Please help me.
5804 3

1 reply

Rudegar

Level 10

179,466 points

Apr 3, 2023 6:09 AM in response to sheri2919

the service rely on port 443 being avaible, if her cellular carrier does not open that port then you can't use the service, some carriers may only have port 80 open which is the port one use to surf the web using a browser

TCP and UDP ports used by Apple software products - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why does find my only work with Wi-Fi but not cellular

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up