I have countless of things to try solve this problem, but I still can’t use Find My with my cellular data. But it does work when I’m connected to WiFi. I don’t know what else to do and it’s kinda frustrating.
People are able to see my location when I’m connected to my cellular data, but I’m not able to see theirs.
iPhone XR, iOS 16
Hi itsgwynniie,
Thank you for using the Apple Support Communities! Do you have cellular data enabled for your apps? You can check by following the guidance below:
View or change cellular data settings on iPhone
Go to Settings> Cellular, then turn Cellular Data on or off for any app (such as Maps) or service (such as Wi-Fi Assist) that can use cellular data.
If a setting is off, iPhone uses only Wi-Fi for that service.
Note: Wi-Fi Assist is on by default. If Wi-Fi connectivity is poor, Wi-Fi Assist automatically switches to cellular data to boost the signal. Because you stay connected to the internet over cellular when you have a poor Wi-Fi connection, you might use more cellular data, which may incur additional charges depending on your data plan. See the Apple Support article About Wi-Fi Assist.
Hope this helps!
Have a great day.
Hi itsgwynniie,
Thank you for using the Apple Support Communities! Do you have cellular data enabled for your apps? You can check by following the guidance below:
View or change cellular data settings on iPhone
Go to Settings
If a setting is off, iPhone uses only Wi-Fi for that service.
Note: Wi-Fi Assist is on by default. If Wi-Fi connectivity is poor, Wi-Fi Assist automatically switches to cellular data to boost the signal. Because you stay connected to the internet over cellular when you have a poor Wi-Fi connection, you might use more cellular data, which may incur additional charges depending on your data plan. See the Apple Support article About Wi-Fi Assist.
Hope this helps!
Have a great day.
I do have cellular data enabled for my apps, that’s the reason I thinks is weird it doesn’t work.
When I open Find My with my cellular data on, a message saying “Find My Unavailable. Unable to connect to server. Please try again later.” pops up.
Hello itsgwynniie,
Thank you for providing those additional details. With the message you're seeing, you'll want to reach out to Apple for additional support. This will allow Apple to look in to this issue further and continue through additional steps that can help with reaching resolution. You can find their contact options via the link below.
Contact - Official Apple Support
Take care!
Find My only working on WiFi
