What if forget password does not show up on change screen time password?

I'm trying to reset the password for screen time. I followed the steps to choose forget password after you choose to change password on the iPhone device but it does not give me the option that I forgot password.

Posted on Apr 2, 2023 06:14 PM

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1 reply

Apr 6, 2023 11:40 AM in response to Big Jay

Hi there Big Jay,


We understand you are trying to reset your iPhone Screen Time passcode and aren't seeing the option for "Forgot Passcode?". We have some questions and guidance for this specific issue.


  • Are you part of a Family Share?
  • Is someone else the Family Organizer?
  • Was this device managed with Screen Time restrictions by a parent device?


If so, you'll need to check with the family organizer to reset the Screen Time passcode. They will need to use the steps from the article you previously referenced, If you forgot your Screen Time passcode - Apple Support.


How to reset the Screen Time passcode for your child's device
If you’re using Family Sharing to manage a child’s account, passcode reset options won’t be available on their device. Use the following steps on the family organizer's device to reset the Screen Time passcode for your child.

On an iPhone, iPad, or iPod touch:
1. On the family organizer's device, go to Settings > Screen Time.
2. Scroll down and choose a child’s name under Family. 
3. Tap Change Screen Time Passcode, then tap Change Screen Time Passcode again. You might be asked to authenticate with Face ID, Touch ID, or your device passcode.
4. Enter a new Screen Time passcode, then enter it again to confirm.



Take care.



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What if forget password does not show up on change screen time password?

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