How to reset my iPhone without the screen time password?

Can Apple reset my phone if I have my iPhone password and not my screen time password (I can’t change it or reset it because there is no forgot password button)


[Re-Titled by Moderator]

iPhone 11, iOS 16

Posted on May 25, 2023 08:08 PM

Reply
Question marked as Top-ranking reply

Posted on May 25, 2023 08:11 PM

prettygirlmisty Said:

"Reset: Can Apple reset my phone if I have my iPhone password and not my screen time password (I can’t change it or reset it because there is no forgot password button)"

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If locked out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


1 reply
Question marked as Top-ranking reply

May 25, 2023 08:11 PM in response to prettygirlmisty

prettygirlmisty Said:

"Reset: Can Apple reset my phone if I have my iPhone password and not my screen time password (I can’t change it or reset it because there is no forgot password button)"

-------


If locked out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


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How to reset my iPhone without the screen time password?

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