iPhone music library freeze when deleting “next playing” song

Ever since the iOS 16.4 update, while listening to my purchased or downloaded music in my library on the music all, the whole app will freeze when I delete the first “playing next” song. It doesn’t freeze if I delete the third or seventh or fifteenth, only the first. It’s not responsive if I try to pause the song or cycle to the next track. But it will let me swipe up to go to my Home Screen or to my running apps or swipe down from the top to access my notifications or my control center. It just freezes the music app. And when I try to swipe the running app upwards to stop it, the music will keep playing for like 5 seconds before stopping. Then I can open the music app back up, hit play, try to delete the first song in “playing next, and it does it all over again. I’ve tried a hard restart/reset, I’ve looked for further updates, I’ve tried turning it off and back on. Nothing is fixing this problem.

iPhone 12 Pro

Posted on Apr 1, 2023 01:22 PM

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1 reply

Apr 5, 2023 11:59 AM in response to JamieLL7007

Hello JamieLL7007,


Thank you for using Apple Support Communities. You’ve done a great job in troubleshooting this issue with the Music app. From here, we’d like to recommend one more step you can attempt to see if we can get this issue sorted out. Please do keep in mind that the following steps will remove songs that you’ve downloaded for offline use. 


1.) Delete the Music app: Delete apps on your iPhone, iPad, and iPod touch - Apple Support

2.) Redownload the music app: Delete apps on your iPhone, iPad, and iPod touch - Apple Support


Once you’ve completed these steps, test to see if this unique issue continues to occur. If it does, consider reaching out to Apple Support. They might have to investigate this issue further with you. Use the following link to reach them: Get Support


Thank you for using Apple Support Communities. Take care.



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iPhone music library freeze when deleting “next playing” song

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