Apple Music App is crashing since update to 13.3 when I click the ‚For You‘ Button on the left side.
Anyone experiencing the same issue?
Mac mini, macOS 13.3
Thank you, Colleen but I’ve tried everything from rebooting in safe mode, creating new admin users, creating new music libraries and finally reinstalling macOS. Also called Apple Care but they didn‘t know how to fix this, claimed it’s maybe a bug.
Hi chief_resident,
Welcome to Apple Support Communities. We understand that you're having an issue with using the For You category on Apple Music. We'd like to help.
Have you tried to boot into safe mode to see if this issue persists there? This can help to see if there are any login items or errors with your system that may be causing this. Check out the steps below to get that done:
How to use safe mode
Determine whether you're using a Mac with Apple silicon, then follow the appropriate steps:
Apple silicon
1. Shut down your Mac.
2. Turn on your Mac and continue to press and hold the power button until you see the startup options window.
3. Select your startup disk, then press and hold the Shift key while clicking “Continue in Safe Mode.”
4. Log in to your Mac. You might be asked to log in again.
Intel processor
1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac.
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.
After you complete that, and you know if this issue persists or not, check out this resource to determine what to do next: How to use safe mode on your Mac
Let us know how that goes.
Cheers!
Same problem with my computer. Apple Music App started crashing around mid March 2023. It won't even load. Looks like it's trying to load but never does - after about a minute I get the error message "Music quit unexpectedly." I've tried shutting down & starting in safe mode. I've tried resetting the pram. I'm not sure what else to do.
Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?
Hello chief_resident,
If you've been working with Apple Support to resolve the issue, we reocmmend continuing to work them. They would be in the best postion to find a solution.
Thanks.
In this case they don’t have a solution :-(
I also have the same issue.
It‘s a fresh install without any additional apps on it. On every other device it works fine but not on Ventura 13.3.x
Apple Music Crashing (Ventura 13.3)
