com.macvpn.MACVPNhelper

Question

Level 1

4 points

com.macvpn.MACVPNhelper

I get a pop from stating that com.macvpn.MACVPNhelper will damage my computer, which I have no doubt it will. When I move the offending file to the trash, I am prompted for my profile password.

My research indicates that com.macvpn.MACVPNhelper is adware, not ransomware. I've run several Malwarebyte scans, all of which have been clean. There is nothing in System Preferences > Profiles or > Extensions from com.macvpn.MACVPNhelper, so I do not believe my computer is being actively exploited.

Does anyone know if it is safe / prudent to enter my admin password so I can trash the com.macvpn.MACVPNhelper file? Or is there a safer way to get rid of this file?

Thanks for the help!

iMac 27″, macOS 12.6

Posted on Mar 30, 2023 1:00 PM

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Answer 1

Old Toad

Level 10

214,758 points

Mar 30, 2023 1:43 PM in response to roboshelton

Give this a try: download and run Etrecheck. Be sure to give it Full Disk access before running.

Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.

Copy the report

and use the Additional Text button to paste the report in your reply.

Then we can evaluate the report to see if we can determine the cause of the problem.

Does the popup only occur when you're browsing the internet, i.e. with a browser? If it's Safari launch Safari with the Shift key held down.

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com.macvpn.MACVPNhelper

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