Apple TV sound not working

My Apple TVs sound was working perfectly fine last time I used it (less then 24 hours ago) I haven’t touched the settings, but when I turned it on today the sound wasn’t working. The tv it’s connected to has its sound working perfectly. Does anyone know why this happens? This is the second time it has happened to me

Posted on Mar 27, 2023 01:25 AM

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2 replies

Mar 28, 2023 01:26 PM in response to Zanehere

Hi Zanehere,


Thanks for using Apple Support Communities. We understand you are experiencing an audio issue with Apple TV, and we're happy to help. Use the steps below to check the audio settings of your Apple TV, as adjusting those may resolve this issue.


1. Open Settings  on Apple TV.
2. Go to Video and Audio.
3. Change any of the following:
* Audio output (Apple TV 4K): If you connect one or two HomePod speakers to Apple TV for home theater surround sound, all audio, including navigation clicks, is routed to the HomePod speaker(s). You can change this setting to other available speaker options. See Use Apple TV to play audio throughout your home.
* Audio output (Apple TV HD): You can choose to play audio through your TV speakers or AirPods, Bluetooth headphones, or another AirPlay speaker. See Use Apple TV to play audio throughout your home.
* Audio format: By default, Apple TV uses the best audio format available. You can change the audio format if you’re experiencing problems with playback. Select Audio Format, then select Change Format and choose either Dolby Atmos, Dolby Digital 5.1, or Stereo.
* Navigation clicks: Select Navigation Clicks to turn them on or off.
* Sound effects and music: Select Sound Effects and Music to turn them on or off.
* Audio mode: Apple TV can automatically switch the audio mode for the best audio output. If your TV requires 16-bit audio, select Audio Mode to change from Auto to 16-bit.


See more about those steps here: Adjust video and audio settings on Apple TV - Apple Support


Thanks.

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Apple TV sound not working

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