Tone not downloading

I purchased a text tone from iTunes, it will not download. I tried on Wi-Fi, not on Wi-Fi, restarted my phone, made sure I was signed in with my Apple ID. It’s a iPhone 14 pro, purchased within a week. Please help!

iPhone 14 Pro

Posted on Mar 25, 2023 04:20 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2023 12:46 AM

Check first the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


Then try to redownload.

See -> Use tones and ringtones with your iPhone, iPad, or iPod touch

Use tones and ringtones with your iPhone or iPad - Apple Support


If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



 


1 reply
Question marked as Top-ranking reply

Mar 26, 2023 12:46 AM in response to Shortiecst

Check first the network connection:

You need to have a good Service and/or Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.


See also -> If you can't connect to the App Store, iTunes Store, or other Apple services

If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support

-> If you tried all of the above steps and you still can’t connect, contact Apple Support.


Then try to redownload.

See -> Use tones and ringtones with your iPhone, iPad, or iPod touch

Use tones and ringtones with your iPhone or iPad - Apple Support


If you still need help, get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service – Apple Support (UK) 



 


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Tone not downloading

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