CardAv wrong password
Hello!
when I open contacts, there is a pop-up message: CardAv , wrong password.
I haven’t seen this pop-up before. How can I solve this problem?
User profile for user:
Jeff_888
User level:
Community Specialist
Hi Alex-2323,
Thank you for participating in the Apple Support Communities. We understand when you open Contacts you receive a message that says "CardAv, wrong password." If you're using other contact accounts like Google / Gmail for example. You may want to delete and re-add those accounts. Here's how to check: Use other contact accounts on iPhone.
"Use your Google contacts
- Go to Settings
> Contacts > Accounts, then tap Google. - Sign in to your account, then turn on Contacts.
Add contacts from another account
- Go to Settings > Contacts > Accounts, then tap Add Account
- Choose an account, sign in to it, then turn on Contacts.
Access a Microsoft Exchange Global Address List
- Go to Settings > Contacts > Accounts, then tap Exchange.
- Sign in to your Exchange account, then turn on Contacts.
Set up an LDAP or CardDAV account to access business or school directories
- Go to Settings > Contacts > Accounts > Add Account, then tap Other.
- Tap Add LDAP Account or Add CardDAV Account, then enter the account information."
If you're using iCloud, then try restoring your contacts to an earlier version if possible. Here's how: Restore contacts stored in iCloud on iCloud.com.
We hope this helps.
Take care.