Cannot edit groups in Contacts 2498.5 in OS Monterrey 12.6.3
Cannot delete groups or move individual contacts in or out of groups. Whelp! I get an "error" ping when I try to click and drag. Help?
MacBook Pro (2017 – 2020)
Cannot delete groups or move individual contacts in or out of groups. Whelp! I get an "error" ping when I try to click and drag. Help?
MacBook Pro (2017 – 2020)
Hey there revgirrl,
Upon researching your question, we were able to find the steps to take in macOS Monterey for removing/adding people in a group conversation: Manage a group conversation in Messages on Mac
If those are the steps you're already trying to take for editing your group conversation contacts, we'd like to learn more about what's happening, along with ruling out some possible causes:
Cheers!
Hello revgirrl,
If you are having issues with editing groups in Contacts on your Mac, first ensure you are following these steps from Create and change groups in Contacts on Mac - Apple Support
Add contacts to a group
1. In the Contacts appon your Mac, select one or more contacts listed in the sidebar.
2. There’s no limit to the number of contacts you can add to a group. If you use more than one account in Contacts, make sure the contacts you select are in the same account.
3. Drag the selected contacts to a group in the sidebar.
4. If the contacts aren’t added to the group, check if it’s a Smart Group—you can’t add contacts to a Smart Group.
If you use an Exchange account in Contacts, those contacts can belong to only one folder at a time. Any contacts that aren’t in a folder you create are in the default Exchange Contacts folder.
Remove contacts from a group
1. In the Contacts appon your Mac, select the group in the sidebar.
2. Select the contacts you want to remove from the group.
3. Press the Delete key on your keyboard.
4. Click Remove from Group.
5. If you want to delete the contacts from the Contacts app, click Delete.
If this is what you are doing and this continues, let us know which account or accounts these contacts are synced with and if it occurs in every account and group or only specific ones. That will allow us to isolate what's happening further.
Take care.
Yes. I know how to do all these things in Contacts - I have been a Mac user since 1984. As I said in the original post, when I try to move individual contact cards in and out of groups, I get a "ping" sound and nothing happens. I have restarted my Mac and do not have multiple apple accounts.
I cannot edit groups in CONTACTS so there are no conversations. This isn't a messages problem, it is a contacts problem, so this doesn't help at all.
Hello revgirrl,
Thank you for getting back to us. At this point, we would recommend you contact Apple Support directly to continue with this issue: Apple Support
Best regards.
Cannot edit groups in Contacts 2498.5 in OS Monterrey 12.6.3