does anyone else have trouble getting pencil to work on freeform?

My apple pencil works on all my apps on my ipad except on freeform. Apparently it was included in the latest updates from Apple. It will work long enough for me to write one word and then stop. Then I have to play around with it then it will work for another few seconds. I don't have this problem on any other app. Is it just me or is this just a terrible app?

iPad Pro (3rd generation)

Posted on Mar 15, 2023 05:59 PM

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1 reply

Mar 17, 2023 01:45 PM in response to fwood

Hello fwood,


Thank you for reaching out in Apple Support Communities. There are steps available to help troubleshoot and when an app like Freeform is not functioning properly. Here are the steps we encourage for you to follow:


1. Close and reopen the app
Force the app to close. Then open the app to see if it works as expected.
 
2. Restart your device
Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3. Check for updates
To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.
 
4. Delete the app, then redownload it
Delete the app. When you do this, you might lose data that was stored in the app. Then redownload the app. Then check to see if the problem with the app is fixed.

Following these steps can help and is outlined in this article: If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open - Apple Support


We look forward to hearing back from you with an update.


Best regards.




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does anyone else have trouble getting pencil to work on freeform?

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