Certain keys don't work!

iPad Pro 12.9" with Magic Keyboard has some keys that don't work, they don't respond to input.

Keyboard was returned to store for replacement or repair. Was returned with same issues. Any thoughts?

Thank you,

Posted on Mar 15, 2023 10:12 AM

Top-ranking reply

astama2001 Author

Level 1

9 points

Posted on Mar 16, 2023 08:05 AM

Thank you very much LotusPilot!

All the best!

Astama2001

View in context

Similar questions

Magic Keyboard: Return and Arrow Keys not working Is anyone else experiencing dysfunction with their Magic Keyboard? Return keys not working, arrow keys not working, incorrect symbols appearing when you entered another. This has been happening since the second month I purchased ipadPro 2nd generation
1502 1
iPad pro The keyboard is very difficult to work with. Sometimes when you press a key it works, and sometimes it doesn’t.
556 1
Latest IPad Update causing issues My Magic Keyboard will no longer work on my iPad Pro after the latest update which I believe is 16.5.1. Tried almost everything. Any ideas? The latest update is also causing my iPad to reset during app startups. It’s like my whole iPad is falling apart. It just keeps resetting then it will be fine. Tried a hard reset already.
1372 5

2 replies

Top-ranking reply

astama2001 Author

Level 1

9 points

Mar 16, 2023 08:05 AM in response to LotusPilot

Thank you very much LotusPilot!

All the best!

Astama2001

Mar 15, 2023 10:18 AM in response to astama2001

Would these keys be 7, 8, 9, u, i, o, j, k, l ?

If so you have MouseKeys enabled. To disable this feature:

Settings > Accessibility > Touch > Assistive Touch > Mouse Keys - set to OFF

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Certain keys don't work!

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up