Issue with text messages ringing through

I am on an iPhone 11, iOS 16.1.1. I am having issues with text messages ringing through. Some are coming through, some are not, iMessages the same thing. Sometimes the notification works. sometimes it doesn't

Sound is on. Volume is up. I checked setting and tested the sound and it works. so any thoughts here on what is occurring. I did restart the phone as well.

Posted on Mar 14, 2023 02:11 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2023 02:25 AM

Start by updating your iPhone 11 to iOS 16.3.1, which is the latest version.


You can check your current version here:

SettingsGeneralAbout


You can download and install software updates here:

SettingsGeneralSoftware Update


You can find more useful information here:

Update your iPhone or iPad - Apple Support


Check if you have Do Not Disturb or another Focus profile activated. Also check if one of the profiles activates automatically, as this can cause unexpected problems with receiving notifications.


Start by disabling the active Focus profile if it is active. You can do this in the Control Center. Pull the Control Center down from the top right corner. Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.


If Do Not Disturb or another Focus profile activates automatically, then a Schedule is active. 


To disable or delete this schedule, go to:

SettingsFocusSelect Profile → find SET A SCHEDULE → Tap into the time → tap Delete Schedule or just deactivate.



You can read more about how to use Focus here:

Use Focus on your iPhone or iPad - Apple Support



Similar questions

3 replies
Question marked as Top-ranking reply

Mar 15, 2023 02:25 AM in response to MktSol

Start by updating your iPhone 11 to iOS 16.3.1, which is the latest version.


You can check your current version here:

SettingsGeneralAbout


You can download and install software updates here:

SettingsGeneralSoftware Update


You can find more useful information here:

Update your iPhone or iPad - Apple Support


Check if you have Do Not Disturb or another Focus profile activated. Also check if one of the profiles activates automatically, as this can cause unexpected problems with receiving notifications.


Start by disabling the active Focus profile if it is active. You can do this in the Control Center. Pull the Control Center down from the top right corner. Find the Focus Button, just below Screen Rotate Lock and Screen Mirror, tap and deactivate the active profile.


If Do Not Disturb or another Focus profile activates automatically, then a Schedule is active. 


To disable or delete this schedule, go to:

SettingsFocusSelect Profile → find SET A SCHEDULE → Tap into the time → tap Delete Schedule or just deactivate.



You can read more about how to use Focus here:

Use Focus on your iPhone or iPad - Apple Support



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Issue with text messages ringing through

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.