Message freezing on iPhone

After recent update of iOS 16.3.1, I’m facing issue with Messaging app. It is getting freeze.

Is anyone else facing the issue?


[Re-Titled by Moderator]

Posted on Mar 13, 2023 12:10 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 17, 2023 01:39 PM

Yes. I called and reported issue to apple when it first started happening to me about three weeks ago. Force restarting the phone would fix it for short term. Then it would start happening again. The fix that work the longest was once the message app setting was unfrozen, it froze for me when message app did also, I was told by apple support to turn off iMessage for like 30 seconds or so then turn back on. It worked for a period of time but now it just keeps freezing again randomly. Definitely think its a software issue. I hope they are working on it because I thought I was going to have to get a new phone. I am now starting to see others are having the issue though.

3 replies
Question marked as Top-ranking reply

Mar 17, 2023 01:39 PM in response to Allan Jones

Yes. I called and reported issue to apple when it first started happening to me about three weeks ago. Force restarting the phone would fix it for short term. Then it would start happening again. The fix that work the longest was once the message app setting was unfrozen, it froze for me when message app did also, I was told by apple support to turn off iMessage for like 30 seconds or so then turn back on. It worked for a period of time but now it just keeps freezing again randomly. Definitely think its a software issue. I hope they are working on it because I thought I was going to have to get a new phone. I am now starting to see others are having the issue though.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Message freezing on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.