Locked Series 8 watch can’t ping iPhone

I find it irritating that my series 8 can’t long my iPhone to find it when locked. I need to have the phone to unlock it (corporate profile added for work). Is there something I’m missing here? It would be extremely helpful to at least ping the phone to find it. Not asking for other feature just a couple options. It should be noted the ping function works well if my watch is unlocked.

Posted on Mar 7, 2023 4:25 PM

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10 replies

Mar 8, 2023 7:21 AM in response to pacopete

pacopete,


Did you happen to click that link that I put in there for LD150? Does your phone screen look like that user's screenshot?


Also, I understand what you are saying about needing the ability to access the "Ping" feature while the watch is locked, and especially if this is something new in the latest updates! It seems like an oversight on the part of Apple. However, I'm sure there are far more personal phones and watches then there are those set up under corporate plans.

Your idea is worth suggesting to Apple and you can do that by filling out and submitting this form:

Feedback - Watch - Apple


Mar 8, 2023 7:14 AM in response to Pilerman

Yeah - personal devices but I have corporate profile installed. The problem with Apples security options though is that I need the phone to unlock the watch, however I can’t attempt to find the phone via “ping sound” when it’s locked. I would love an option to have this available on the watches Lock Screen - similar options to have things available or visible on the iPhone Lock Screen exist.

Mar 8, 2023 9:11 AM in response to Pilerman

Corporate profiles can only be removed by the company IT bods, but I didn't know they were capable of removing the watch passcode facility, nor why they would want to. Too many tries at passcode and it locks which should be secure enough.

It is just possible to snatch an Apple Watch with a couple of fingers under the back and potentially retain Wrist Detection, but to what end?

Most corporate profiles are really "corporate Screen Time" and anti resale by employees.

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Locked Series 8 watch can’t ping iPhone

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