AirPods Pro crackling sound

Hello,

I have a factory defect on the right earphone of the air pods pro.

I found out about the 3 year airpods pro maintenance program late, today I contacted the local official ispace dealer they did not replace the right airpod, saying that it was 3 years old on the second of February of this year.


What do i do?

I bought them new from an authorized dealer.

And now I don't want to pay again for a factory defect.


[Edited by Moderator]

Posted on Mar 7, 2023 04:15 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2023 10:21 AM

It is unfortunate you noticed the problem one month too late. There is nothing anyone here can do to change Apple's decision. Your best option may be to accept the cost of replacing the single defective AirPod. Your local Apple Service Center should be able to give you a quote so you can make a decision.

Similar questions

2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

AirPods Pro crackling sound

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.