FaceTime not working (can only see initials of other person)

Question

Emzy1986 Author

Level 1

5 points

FaceTime not working (can only see initials of other person)

This started happening just this week and I’ve tried everything to resolve it.

when making calls on FaceTime they can see me and I can see myself but I can’t see them I see just initials and it doesn’t matter who I speak too?

this is super frustrating

iPhone 13 Pro

Posted on Mar 2, 2023 11:37 AM

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Answer 1

SixFour391

Level 4

1,532 points

Mar 2, 2023 12:06 PM in response to Emzy1986

This could mean that they other person has their camera off...or are doing other things on their iPhone while talking to you.

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Answer 2

idkbru

Level 1

9 points

Mar 18, 2023 2:55 PM in response to SixFour391

im having this problem but for him his camera is on , he sent me a screenshot from his phone and the cameras on and nothing blocking it but on my phone i just see his contact pic and name

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FaceTime not working (can only see initials of other person)

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