My MacBook can't find new updates

Question

Level 1

6 points

My MacBook can't find new updates

My MacBook Air M2 won't find new updates. It is currently running Monterey 12.5, because I transferred everything from my previous MacBook Pro M1 (2020). It is not possible to download Ventura from the App Store. The notification says that I should make sure that my MacBook Air M2 is connected to the internet, which it constantly has been. Even if I try to re-download Monterey through safe mode it gives an error. Can someone please help me?

MacBook Air, macOS 12.5

Posted on Feb 28, 2023 2:03 PM

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Answer 1

nob239

Level 1

13 points

Feb 28, 2023 2:54 PM in response to sebastiaan99

same problem on my side. Upgraded old MBP13 to new MBA M2, it runs on 12.5 version and refusing to update to anything new.

1) from System preferences - "no internet connection" (which available, of course). Killing the thread - getting notification "you have latest OS version" (12.5yeah)

2) From app store - "The requested version of macOS is not available. Please check if your Mac is compatible with this software."

Really frustrated with that experience.

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Answer 2

deKay 01

Level 1

41 points

Mar 1, 2023 1:55 AM in response to sebastiaan99

Same issue here. I was actually trying to install the xcode command line tools but it failed. Looking further, and software update is failing too - can't connect to internet.

Same issue on an iMac and MBP, and I've tried three different ISPs and it's still happening.

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Answer 3

etchh

Level 1

31 points

Mar 1, 2023 3:59 AM in response to sebastiaan99

Same here for me

macOS 12 want install Rosetta2 on multipl… - Apple Community

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My MacBook can't find new updates

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