After the latest tvOS update my Vizio TV remote no longer controls my Apple TV. I was actually surprised when I noticed that it was able to do that when I got my new TV, but then after a couple of weeks and an update it no longer works. I tried learning the remote but the Apple TV couldn't see it at all.
Apple TV 4K, tvOS 16
Hello Richard Groff2,
Thank you for reaching out to Apple Support Communities.
Let's review these steps to teach your remote to Control Apple TV:
Teach an inferred remote to control Apple TV
Open Settings on Apple TV.
Go to Remotes and Devices > Learn Remote, then follow the onscreen instructions.
More details can be found here: Use other remotes to control Apple TV
If the issue persists, can you provide a few more details? Are you able to test with any other remotes? Also, what is your exact tvOS version?
Cheers!
Actually, it was all my fault! I recently got a new Bluray player and I noticed that when I turned it off the TV turned off as well. I went into the system settings on the TV and turned the CEC off. The TV then no longer turned off when the Bluray player was shut down. It was a couple of days afterward when I noticed the TV's remote no longer controlled the Apple TV, but then it dawned on me: Maybe it's that CEC setting. And, of course, it was! Duh!
Thanks for your reply anyway, Omar_A1. Your suggestion does make perfect sense in most cases.
Vizio TV Remote Suddenly No Longer Works with Apple TV 4K
