app transfer to new phone missing files

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app transfer to new phone missing files

I set up my new XR from my 6s using the auto transfer / set up method. The app in question is a music creation app that uses sound banks you can download thrü that app. The sound bank i use developed a bug so it is not available for download any longer. Support from the company is invisible. Since the transfer between phones uses (i deduce) either the cloud and or iTunes.. the app in question transferred to my new phone but without that sound bank file.. because it’s corrupted and not available to users for download any longer. The app functions perfectly with said sound bank on my iphone 6s, but the phone is on its last leg.

The app transferred to my new iPhone and works perfectly but it doesn’t have that sound bank so I can’t play any of the hundreds of songs I created. How can I get this app transferred from my iPhone 6 with all the files including that sound bank directly to my new iPhone XR?

iPhone XR

Posted on Feb 27, 2023 06:35 PM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2025

Level 10

429,820 points

Feb 28, 2023 12:23 AM in response to charles z

If you are experiencing any difficulty with third-party apps then please contact the app developer directly. Here is how

To contact an App developer --> How to contact an app developer - Apple Support

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Answer 2

Feb 28, 2023 12:30 AM in response to charles z

Apps don't transfer from iPhone to iPhone, only the app data along with app links to the App Store gets transferred.

After the transfer is complete (Quick Transfer, iCloud, or iTunes) depending on the internet speed all apps will get downloaded from the App Store automatically. If an App does not exist anymore in the App Store or the iOS version is not compatible with the App then the App data that is transferred cannot be accessed any further.

Apps & Settings --> Apart from the Apps following will also not get transferred.

Content from the iTunes and App Stores or PDFs downloaded directly to Apple Books
Content synced from iTunes, like imported MP3s or CDs, videos, books, and photos
Data already stored in iCloud, like iCloud Photos, iMessages, and text (SMS) and multimedia (MMS) messages
Face ID or Touch ID settings
Apple Pay information and settings
Apple Mail data
Apple Music

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Answer 3

charles z Author

Level 1

9 points

Feb 28, 2023 09:03 AM in response to SravanKrA

yes.. data.. that’s what’s missing.. Let me try this way…

iphone 6s has this..

1) app

2) data : a) sound bank 1 b) sound bank 2

c) sound bank 3

Everything was transferred to the new iphone except b) sound bank 2. That sound bank is not available for download from the app maker any longer. How can i get the app data (sound bank files) transferred directly from the iphone 6s to the new iphone….

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app transfer to new phone missing files

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