screenshot freezes computer

Every time I try to take a screenshot my MB Pro freezes and I have to restart. I can't use the Screenshot app. Here's hoping someone has a fix.


MBPro 15" 2017 Ventura 13.2.1

Posted on Feb 27, 2023 9:38 AM

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Question marked as Top-ranking reply

Posted on Feb 27, 2023 9:54 AM

Gerret Warner wrote:

Every time I try to take a screenshot my MB Pro freezes and I have to restart. I can't use the Screenshot app. Here's hoping someone has a fix.

MBPro 15" 2017 Ventura 13.2.1


you can try —A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies

login an test, reboot and test.



To trouble shoot further you can:


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



For me Shift Command 5 —>Options I turn off all the bells and whistles here , see it makes a difference for you:




screen shots

Take screenshots or screen recordings on Mac - Apple Support



Primarily I use the old simply, reliable:


Shift Command 3

Shift Command 4


ref: Take a screenshot on your Mac - Apple Support






1 reply
Question marked as Top-ranking reply

Feb 27, 2023 9:54 AM in response to Gerret Warner

Gerret Warner wrote:

Every time I try to take a screenshot my MB Pro freezes and I have to restart. I can't use the Screenshot app. Here's hoping someone has a fix.

MBPro 15" 2017 Ventura 13.2.1


you can try —A SafeBoot How to use safe mode on your Mac - Apple Support will sort many anomalies

login an test, reboot and test.



To trouble shoot further you can:


—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



For me Shift Command 5 —>Options I turn off all the bells and whistles here , see it makes a difference for you:




screen shots

Take screenshots or screen recordings on Mac - Apple Support



Primarily I use the old simply, reliable:


Shift Command 3

Shift Command 4


ref: Take a screenshot on your Mac - Apple Support






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screenshot freezes computer

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