I opened my brand new laptop and I saw that the battery stays in 1% . It can’t charge and it says that it needs service. I am really disappointed for the amount of money that I gave and it doesn’t work. What’s the problem with this ? Manufacture problem ?
MacBook Pro 13″, macOS 13.2
Hi,
You'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there before one year limited warranty is expired.
Genius Bar Reservation and Apple Support Options - Apple
Service and Repair Providers for Apple Products - Official Apple Support
be sure you use the steps in these articles:
If your Mac battery won’t charge - Apple Support
Reset the SMC of your Mac - Apple Support
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Battery needs service on a brand new MacBook Pro 2020
