unable to pair oticon hearing aids to iphone since ios 16.3.1 update
has anyone had problems with hearing aid pairing since updating iphone to ios 16.3.1?
has anyone had problems with hearing aid pairing since updating iphone to ios 16.3.1?
My oticon aids were constantly disconnecting until my audiologist did something that he said came from either Apple or Oticon to fix the issue BEFORE the latest update. It worked really well. When 16.3.1 came out, I asked if I should update my phone and he told me not to do it. I refuse to update until I know for certain that there is a fix ready. Complain to both APPLE and Oticon if you are getting connection issues as they want to know about it.
My oticon aids were constantly disconnecting until my audiologist did something that he said came from either Apple or Oticon to fix the issue BEFORE the latest update. It worked really well. When 16.3.1 came out, I asked if I should update my phone and he told me not to do it. I refuse to update until I know for certain that there is a fix ready. Complain to both APPLE and Oticon if you are getting connection issues as they want to know about it.
Since IOS 16.3.1 Oticon App often looses touch with hearing aids, sometimes only one of them. Switching Bluetooth off then on usually fixed it but this is only a temporary measure. A fix is needed.
Yes! Audiologist put update on my hearing aids and told me to update my phone. I did that and it was a disaster. Now only one hearing aid will pair with my phone and none of it pairs with the app. Couldn't get an appointment for a few days to see if the audiologist can work some magic. Were you able to get the problem resolved? Had a similar issue with a prior release and Oticon sent me a whole new set of hearing aids.
I have the very same problem and also went to the audiologist and found that I have a button sticking causing some of the issue. After week my will not pair at all now. Mine are around five years old so I am about to buy new ones but not sure it they will be oticon.
That is just what I have been experiencing, I can only get one to appear when the phone is in search mode then it shuts off quickly. I think we just have to wait for a patch to deal with it. In the meantime, I am going to try an Android phone that I have but I am sure they are a little behind as it is a new Samsung Galaxy that has not been tested by oticon.
I'm having a similar issue! My iPhone 12 can no longer connect to my hearing aids. I don't think it's a hearing aid issue, because I tried two models of Oticon hearing aids (that previously had no problem connecting) and neither could connect.
Thanks for the information, it is helpful to know. I think a patch has been applied as my hearing aids seem to working fine now.
unable to pair oticon hearing aids to iphone since ios 16.3.1 update