unable to pair oticon hearing aids to iphone since ios 16.3.1 update

has anyone had problems with hearing aid pairing since updating iphone to ios 16.3.1?


Posted on Feb 25, 2023 02:32 PM

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Posted on Mar 19, 2023 09:23 AM

My oticon aids were constantly disconnecting until my audiologist did something that he said came from either Apple or Oticon to fix the issue BEFORE the latest update. It worked really well. When 16.3.1 came out, I asked if I should update my phone and he told me not to do it. I refuse to update until I know for certain that there is a fix ready. Complain to both APPLE and Oticon if you are getting connection issues as they want to know about it.

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Mar 19, 2023 09:23 AM in response to TacraeB

My oticon aids were constantly disconnecting until my audiologist did something that he said came from either Apple or Oticon to fix the issue BEFORE the latest update. It worked really well. When 16.3.1 came out, I asked if I should update my phone and he told me not to do it. I refuse to update until I know for certain that there is a fix ready. Complain to both APPLE and Oticon if you are getting connection issues as they want to know about it.

Mar 5, 2023 02:26 PM in response to TacraeB

Yes! Audiologist put update on my hearing aids and told me to update my phone. I did that and it was a disaster. Now only one hearing aid will pair with my phone and none of it pairs with the app. Couldn't get an appointment for a few days to see if the audiologist can work some magic. Were you able to get the problem resolved? Had a similar issue with a prior release and Oticon sent me a whole new set of hearing aids.

Mar 6, 2023 06:51 AM in response to mgppomme

That is just what I have been experiencing, I can only get one to appear when the phone is in search mode then it shuts off quickly. I think we just have to wait for a patch to deal with it. In the meantime, I am going to try an Android phone that I have but I am sure they are a little behind as it is a new Samsung Galaxy that has not been tested by oticon.

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unable to pair oticon hearing aids to iphone since ios 16.3.1 update

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