Speaker phone randomly turning off during call

My speaker phone randomly turns off during an conversation. Its unless im doing something while im talking or i have to keep talking or itll just turn off speaker phone. Also when it turns off speakerphone, if im on mute. It'll turn that off making unmute. Its annoying. I don't have bluetooth on and i'm up to date on my phone, how can i fix this?

iPhone SE, iOS 16

Posted on Feb 25, 2023 12:16 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 27, 2023 02:53 PM

Hey there Kara_219,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


If it appears that the option for the speaker is automatically turning off without you touching the screen, the actions here may help:


If the screen isn't working on your iPhone or iPad - Apple Support


Keep us posted.


Have a great day!


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3 replies
Question marked as Top-ranking reply

Feb 27, 2023 02:53 PM in response to Kara_219

Hey there Kara_219,


Thanks for reaching out to Apple Support Communities. We're happy to provide some assistance.


If it appears that the option for the speaker is automatically turning off without you touching the screen, the actions here may help:


If the screen isn't working on your iPhone or iPad - Apple Support


Keep us posted.


Have a great day!


Feb 28, 2023 01:06 PM in response to Kara_219

Hello Kara_219,


Thanks for keeping us updated.


Just to confirm, when you say that the sound will cut off, is this still occurring while using speaker phone during a call, or does this happen when using other apps as well?


If the issue is occurring in multiple apps, check out the steps in the following resource that may be able to help with this issue: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support


Also if you have Bluetooth enabled, try disabling that temporarily to see if that's able to help with the issue. This can help rule out a possible issue with your iPhone routing audio to a nearby Bluetooth device unexpectedly.


Keep us updated the results.


Take care!

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Speaker phone randomly turning off during call

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