Apple TV on Roku

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Apple TV on Roku

Almost everytime I try to watch something on the the Apple TV app on Roku it'll play the Previously on whatever show part but then it goes go a grey screen that says it can't play that right now and if it continues to check my internet connection. Then I have to go reset my internet connection and then it plays fine. Is there something I can do so I don't have to go this every time I want to watch something on Apple TV? It's only Apple TV, everything else works fine.

Posted on Feb 25, 2023 09:13 AM

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Answer 1

lexOS1

Community Specialist

Feb 27, 2023 12:56 PM in response to thad169

Hi thad169,

Thank you for participating in the Apple Support Communities. If you are having issues with the Apple TV+ app, here are steps that may be useful:

Quit the app and restart the device to see if the issue persists.
Check for any updates to rule out the older software.
Confirm that you are using a strong internet connection.
If the issue persists, reach out to Apple Support here: Contact - Official Apple Support

Have a great day.

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Apple TV on Roku

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