Apple tv on Roku device suddenly won't play shows

Suddenly, after many years of successful use, the apple tv app on my Roku device will not play any shows.


All other(non apple tv ) viewing is fine.

I have removed and reinstalled the Apple tv app, but now I cannot sign in to Apple tv on tv (smartphone is fine)

1080p,

Posted on Mar 7, 2024 2:08 PM

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Question marked as Top-ranking reply

Posted on Mar 7, 2024 3:33 PM

the apple tv app on my Roku device

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

  1. Remove the Apple TV app,
  2. Shut off and unplug the TV (or streaming device),
  3. Wait 30 seconds,
  4. Plug the TV (or streaming device) back in,
  5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

  1. Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset


If the issue persists after that, then please contact the Apple Support staff for further assistance.

1 reply
Question marked as Top-ranking reply

Mar 7, 2024 3:33 PM in response to Dirkandpatsi

the apple tv app on my Roku device

Another user (mygreensocks) suggested this procedure from Roku Support staff, which reportedly helped several users.

  1. Remove the Apple TV app,
  2. Shut off and unplug the TV (or streaming device),
  3. Wait 30 seconds,
  4. Plug the TV (or streaming device) back in,
  5. Reload the Apple TV app.


Else try the Network Connection Reset, as mentioned by user Jarieta.

  1. Roku: Home﹥Settings﹥System﹥Advanced System Settings﹥Network Connection Reset


If the issue persists after that, then please contact the Apple Support staff for further assistance.

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Apple tv on Roku device suddenly won't play shows

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