My watch thought I'd fallen (biking on a bumpy road) and dialed 911 ...I apologized, and moved on, but can't stop it from repeatedly calling my emergency contact.

After a "false alarm" fall detection (Apple Watch 6), how do I stop repeated calls to my emergency contact?


Posted on Feb 24, 2023 11:13 AM

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Question marked as Top-ranking reply

Posted on Feb 24, 2023 12:22 PM

Turn off Fall Detection (at least momentarily). See the 'Turn Fall Detection on or off' section in:

Use Fall Detection with Apple Watch - Apple Support


Then the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


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Question marked as Top-ranking reply

Feb 24, 2023 12:22 PM in response to decoste

Turn off Fall Detection (at least momentarily). See the 'Turn Fall Detection on or off' section in:

Use Fall Detection with Apple Watch - Apple Support


Then the first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


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My watch thought I'd fallen (biking on a bumpy road) and dialed 911 ...I apologized, and moved on, but can't stop it from repeatedly calling my emergency contact.

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