AirPods Pro (2nd Generation, 2022) Transparency Mode Sounds No Different Than Active Noise Cancellation / Sounds Muffled

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AirPods Pro (2nd Generation, 2022) Transparency Mode Sounds No Different Than Active Noise Cancellation / Sounds Muffled

Hello, my AirPods Pro 2, that I’ve had since September, have been having issues with Transparency Mode lately. When I switch them to Transparency Mode from Noise Cancellation, they make the switching sound, but I hear no difference in my surroundings. I have thoroughly cleaned them, I reset them, and I have also tried different ear tips. The left AirPod also makes a loud, high-pitched squeak when I adjust it to be more secure in my ear. I’ve heard of many similar issues to this one, but they are exclusive to the 2019 AirPods Pro. Thanks for the help!

Posted on Feb 22, 2023 02:23 PM

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Answer 1

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htmlmason Author

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Feb 25, 2023 11:27 AM in response to htmlmason

Update. I scheduled an appointment to the genius bar, and they ran diagnostics and tested them. He said that they "passed the sound test," but they were still able to replace them. Since using the replacements, I have noticed a significant improvement in sound quality, transparency mode, and noise cancellation. I think the pair I had were just broken from the get go, because I don't remember transparency mode nor noise cancellation ever sounding this good. If you're having an issue like this, I'd strongly recommend a visit to the genius bar.

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Answer 2

htmlmason Author

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Feb 22, 2023 03:13 PM in response to TheLittles

Hi there.

A. I have tried all these, none worked. Next step is to contact support.

B. It applies in all rooms or areas that I’m in.

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Answer 3

TheLittles

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201,431 points

Feb 22, 2023 02:56 PM in response to htmlmason

mason Said:

"AirPods Pro (2nd Generation, 2022) Transparency Mode Sounds No Different Than Active Noise Cancellation / Sounds Muffled"

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Troubleshooting Muffled AirPods:

A. Interference:

This is likely an error with interference. So, start here: If your AirPods Pro Make Crackling or Static Sounds - Apple Support

B. If Used in a Closed Space:

Does it sound muffled? If you are using these in a closed room, then echos can come about.

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Answer 4

TheLittles

Level 10

201,431 points

Feb 25, 2023 11:39 AM in response to htmlmason

htmlmason Said:

”Update. I scheduled an appointment to the genius bar, and they ran diagnostics and tested them. […]Since using the replacements, I have noticed a significant improvement in sound quality, transparency mode, and noise cancellation. I think the pair I had were just broken from the get go[…]”

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👍Thanks for reporting back. It will help many, for certain.

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AirPods Pro (2nd Generation, 2022) Transparency Mode Sounds No Different Than Active Noise Cancellation / Sounds Muffled

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