Incoming calls do not vibrate on my son’s watch (setup under family sharing). Haptic is turned on, and within notifications under phone, haptic is turned on, however, the watch only rings, and does not Vibrate. The watch is not in silent mode, theater mode, etc., and is running off the latest software. I cannot figure out why it won’t vibrate. Haptic works on incoming messages.
Any help would be appreciate it. Thanks in advance.
Apple Watch SE
Hi there Mphestvir,
If you tried all the previous suggestions posted above, the next best step is to reach out to Apple Support directly. They're best-equipped to take a closer look at the issue with your sons Apple Watch, and provide some additional guidance. This link will help you get started: Contact - Official Apple Support
Take care.
Hi there Mphestvir,
If you tried all the previous suggestions posted above, the next best step is to reach out to Apple Support directly. They're best-equipped to take a closer look at the issue with your sons Apple Watch, and provide some additional guidance. This link will help you get started: Contact - Official Apple Support
Take care.
Hi Mphestvir,
Thanks for posting in Apple Support Communities.
With haptics not working on Apple Watch, make sure that Apple watch has a snug fit. Make sure Apple Watch has the most recent update and has been restarted. When you restart, all the processes restart. If there’s a software-related issue, restarting a device can sometimes resolve it.
"How to manage Apple Watch Haptic Alerts
You can also change the settings for specific apps from your iPhone. On your iPhone, open the Apple Watch app, go to the My Watch tab, and tap Sounds & Haptics.
If you're wearing your Apple Watch and you don't feel a tap as you adjust the slider, contact Apple Support. For the best haptic results, the back of your Apple Watch needs skin contact. Use a snug, but comfortable fit. How to manage Apple Watch Haptic Alerts
You can also change the settings for specific apps from your iPhone. On your iPhone, open the Apple Watch app, go to the My Watch tab, and tap Sounds & Haptics.
If you're wearing your Apple Watch and you don't feel a tap as you adjust the slider, contact Apple Support. For the best haptic results, the back of your Apple Watch needs skin contact. Use a snug, but comfortable fit. "
These steps are found in Change the audio and notification settings on your Apple Watch - Apple Support.
Regards.
Thanks for the reply but these tier 1 resolutions have already been tried. Also, some of your steps are not possible as family mode has limited settings from the iPhone. For example there is no notification settings for my sons watch on my iPhone. The family mode does not have the same amount of settings as a typical Apple Watch with a full account.
No vibration for incoming calls. Family mode help.
