My apple health app no longer saves information
My apple health app stopped working. I deleted it and reinstalled it but it still doesn’t work.
My apple health app stopped working. I deleted it and reinstalled it but it still doesn’t work.
Tank0219i,
We appreciate you keeping us posted.
Did you use the same steps below to set up your Health app profile?
You can use the article below as a reference.
Use the Health app on your iPhone or iPod touch - Apple Support
If yes and the Health app is not working as expected, please reach out to us here so we can take a closer look into the issue: Get Support
Take care!
I did everything you said. While my Medical ID is still there, I can’t save any of my health details. When I try to enter, it erases automatically.
Hello Tank0219,
We see you've posted an issue with the Health app not saving data properly on your iPhone. You also mentioned that you deleted it and reinstalled. We want to make sure we clearly understand the steps you've taken. The Health app isn't one that can be removed from the iPhone.
Do you mean you restored your iPhone or erased it and set it up as new?
Do you use an Apple Watch to sync your health data and that isn't working?
Are you manually entering health data and that information isn't saving?
Which iOS version is installed on your iPhone?
We'd recommend restarting your iPhone which can often help many issues. Then, go to Settings > General > Software Update to make sure your iOS is fully updated. We look forward to hearing back from you.
Take care.
I was able to delete the app once I unpaired my Apple Watch. Then I reinstalled it and re-paired my Apple Watch. Now the health app shows no information, no vitals, and won’t connect to any apps or health records. In addition, my Apple Fitness app won’t transfer any information to the health app either.
Tank0219,
As it's still experiencing issues, you may try reaching out to the Apple Support Advisors that specialize in the Health app for additional guidance.
This link can help to reach out to them: Apple Support
Cheers.
My apple health app no longer saves information