i can't install my upgrade mac os ventura

Is this computer listed as Qualifying to run Ventura ?

The link below will proved the answer

macOS Ventura is compatible with these computers

The Age of this computer will Govern what newer version of macOS it will Qualify to install. Use About this Mac from the Apple Icon on Desktop - the required Information will be there.

With the above information in-hand - follow this How to get old versions of macOS and verify what version this computer Qualifies to install.  For Best results use Safari to commence the download as Others may not work.

Safari will open a redirect and open the Apple Store where the download can commence.

Does this computer appear as Listed and qualifying for an upGrade to a newer version of macOS? 

The below links will help identify which version of macOS  this computer may Qualify to run.

Computer Qualifying for macOS 13 Ventura 

Computer Qualify for the Monterey upgrade

macOS Big Sur 11 hardware requirements

macOS Catalina 10.15 hardware requirements

macOS Mojave 10.14 hardware requirements

macOS High Sierra 10.13 hardware requirements

macOS Sierra 10.12 hardware requirements

OS X El Capitan - Technical Specifications

Make Time Machine Backup  is very useful 

Notation - Mojave is the Last version to support 32 bit applications / extensions and Drivers. Catalina, Big Sur, Monterey, Ventura supports only 64 bit and there is no workaround.

Suggest using Go64 to find 32 bit application before attempting the upGrade. Some or many of the Application already installed may require an update or upGrades to 64 Bit Version

Why not? What happens when you try?

Do you get an error? If so, what does it say exactly?

What model / year of Mac are you trying this on?

Is it one of the models in the support document you posted from?

What macOS version is it currently running?

Please provide as much detail and context about your issue as possible, and someone may be able toadies.