Apple Pencil 2 and Microsoft word documents only works sometimes

Faced this issue on Microsoft 365 (Word Doc) [iPad Pro 11 4th Gen, Apple pencil 2]

Did 3 things

• Installed the latest update
• Re-paired the pencil
• Restarted the iPad.

This fixed the issue for me.

Hello ginko68,

Based on what you've shared you've taken extensive steps to isolate this behavior to the Word app specifically. In this case we recommend reaching out to the app developer directly for additional assistance in troubleshooting their product. You can review available options here: How to contact an app developer - Apple Support

"Contact the developer of an iOS, iPadOS, or watchOS app



1. Open the App Store on your iPhone or iPad.
2. Search for the app, then tap it. If you can't find it, tap the account button  or your photo at the top of the screen, tap Purchased, tap "Not on this [device]," then tap the app.
3. The app's product page appears. Scroll to the Ratings & Reviews section, then tap App Support. If you don't see App Support, make sure that you're signed in with the correct Apple ID."

Regards.

Thank you for posting this! I have the exact same problem and I can find very little information on how to fix it online. This feature used to work flawlessly in the word app, but in the last six months or so it has gotten very finicky and is essentially unusable. Please post an update if you find any fixes for this problem.