some emails get stuck in outbox on iPad

On my iPad Pro, and on prior iPads, some of my emails got stuck in the outbox and cannot be forwarded. 90% of emails go through without any problem, but a few end up in the outbox. I receive the error message, "cannot send mail. Connection to outgoing server is lost.". I have checked and reconnected with my email servers, checked settings, and done all the other things that have been recommended online. My problem is not that emails get lost, or disappear, my problem is that they get stuck in the outbox, and cannot be forwarded or sent.

iPad Pro, 12.9-inch, 6th Gen, Wi-Fi

Posted on Feb 16, 2023 10:44 AM

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Feb 16, 2023 10:48 AM in response to Napa_Mac

Napa_Mac wrote:

On my iPad Pro, and on prior iPads, some of my emails got stuck in the outbox and cannot be forwarded. 90% of emails go through without any problem, but a few end up in the outbox. I receive the error message, "cannot send mail. Connection to outgoing server is lost.". I have checked and reconnected with my email servers, checked settings, and done all the other things that have been recommended online. My problem is not that emails get lost, or disappear, my problem is that they get stuck in the outbox, and cannot be forwarded or sent.

Delete and re-add your email account. Report the issue to your mail provider.

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some emails get stuck in outbox on iPad

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