MAC and iOS Airplay Not Working with Bose Wave Sound Touch IV

Airplay is not showing on my Mac (mid 2012, High Sierra 10.13.6) as well as on all my IOS devices (iPhone 14 Pro, iPhone 13, Ipad Pro 9.7 (2016) and iPad (2019)).

However the sound touch app on Mac and all iOS devices are working fine and playing music to the Bose Wave Sound Touch iV. This proves that connection to the network is fine.


I have a TpLink Deco X60 mesh system for home network with single SSID.


Thanks in advance for all help.

Posted on Feb 15, 2023 09:59 PM

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Feb 17, 2023 10:58 AM in response to Vishwanathanr20

Hi Vishwanathanr20,


Thanks for contacting Apple Support Communities!


It sounds like you're unable to stream content from your iPhone and Mac via AirPlay to your Bose Wave Sound Touch iV.


Do you experience the same behavior after you restart all devices?


You can also reference this article which will show you how to troubleshoot AirPlay: If screen mirroring or streaming isn't working on your AirPlay-compatible device - Apple Support

"Try these steps first

After each step, see if you still need help. 

  1. Make sure that your AirPlay-compatible devices are turned on and near each other.
  2. Check that the devices are updated to the latest software and are on the same Wi-Fi network. 
  3. Restart the devices that you want to use with AirPlay or screen mirroring.

If you're prompted to enter a password, you might have restrictions turned on, or you might need to adjust your AirPlay password settings.

 


Still need help?

If you have another issue using AirPlay, learn what to do.

If your music unexpectedly stops

If your music stops playing unexpectedly, use your device or Siri to start playing music again. In some situations, the Home app might be using your HomePod,* Apple TV, or AirPlay-compatible speaker as the main audio source for streaming music (even if your HomePod* or Apple TV isn’t currently playing music). Using Siri on that device or performing another task might cause playback to stop everywhere. You can also use an iOS device or computer with iTunes as an audio source to manually stream music instead.

 

If you see video but don't hear audio

If you don't hear audio when streaming video from your iOS device or Mac to your Apple TV, make sure that the volume is turned up and not muted on both your iOS device and your television or receiver. 

If you're streaming video from an iPhone or iPad, check the Ring/Silent switch. If it's set to silent, you'll see an orange line. Toggle the switch to turn on the ringer."


We hope this helps.


Cheers!



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MAC and iOS Airplay Not Working with Bose Wave Sound Touch IV

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