I am having difficulty connecting my iPhone to my Mac. I have MacOS 13 and my iPhone is disabled. I cannot get onto iTunes to reset my phone and I do not see it come up under Finder. What else can I do?

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DLM2009 Author

Level 1

4 points

I am having difficulty connecting my iPhone to my Mac. I have MacOS 13 and my iPhone is disabled. I cannot get onto iTunes to reset my phone and I do not see it come up under Finder. What else can I do?

I want to reset the phone to enable it for my kids to use, but I cannot get it to appear when connecting to my Mac? Any suggestions

iPhone 11

Posted on Feb 14, 2023 5:53 PM

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Answer 1

turingtest2

Level 10

277,805 points

Feb 15, 2023 1:59 AM in response to DLM2009

In Finder try Finder > Preferences > Sidebar > Show CDs, DVDs and iOS Devices. Now when you connect the iPhone it should show up in Finder. See If you forgot your iPhone passcode - Apple Support to restore it.

tt2

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I am having difficulty connecting my iPhone to my Mac. I have MacOS 13 and my iPhone is disabled. I cannot get onto iTunes to reset my phone and I do not see it come up under Finder. What else can I do?

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