AirPods does not work with iTunes from the PC2023

Question

AirPods does not work with iTunes from the PC2023

I have a Windows 10 PC, and my NEW Airpods sync with my PC - but NOT with my itunes. I can hear sound on social media, listening to music using windows player - but NOT in itunes. This is a serious flaw that I've never seen a fix for. (seen 100's of users complain about this very thing).

Windows, Windows 10

Posted on Feb 13, 2023 10:27 PM

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Answer 1

Dorain1

Community Specialist

Feb 15, 2023 10:54 AM in response to Applelackssupport999

Hi Applelackssupport999,

There are a couple of articles we'd like to share, because you should be able to use the AirPods with iTunes.

First, check to make sure iTunes is updated.

Update to the latest version of iTunes for Windows 10

Next, check the speakers and see if you can change the output.

Choose which speakers to use in iTunes on PC - Apple Support

Reach back out if you still have trouble.

Take care!

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Answer 2

jdo_apple

Community Specialist

Feb 15, 2023 11:33 AM in response to Applelackssupport999

Thanks for replying and that additional info. If you haven't already, please reset your AirPods with the steps below and test your issue again:

"Put your AirPods in their charging case and close the lid.
Wait 30 seconds.
Open the lid of your charging case, and put your AirPods in your ears.
Go to Settings > Bluetooth. Or go to Settings > [your AirPods].

If your AirPods appear there as connected, tap the More Info button next to your AirPods, tap Forget This Device, then tap again to confirm.
If your AirPods don't appear there, continue to the next step.

Put your AirPods in their charging case, and keep the lid open.
Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*
Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."

And those steps are from How to reset your AirPods and AirPods Pro - Apple Support

If you are still having this issue after following the steps to reset your AirPods, please contact Apple directly for further investigation: Get Support

Have a great day and thanks for using the Apple Support Communities!

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Answer 3

Mar 14, 2023 07:28 PM in response to jdo_apple

This did ABSOLUTELY NOTHING! It's issues like these that I will NEVER get another iphone. (had 1 - returned it -and that's the end of it).

all I'm trying to do is listen to my itunes from my PC to my airpods and Apple's terrible, buggy products can't even do that!

I can listen to other apps with my airpods using my PC - but the 1 app that's actually created by Apple, which is itunes, can't even SYNC with their OWN PRODUCT!

I've searched discussions boards and this a KNOWN FLAW IN APPLE THAT HAS NO FIX!

Way to go! A $2.4 TRILLION DOLLAR COMPANY CAN'T EVEN SYNC THEIR OWN SOFTWARE WITH THEIR OWN AIRPODS!

I'll be buying some Samsung Galaxy ear pods to listen to my iTunes......

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Answer 4

bryanr14

Community Specialist

Mar 15, 2023 07:27 AM in response to Applelackssupport999

Hi Applelackssupport999,

You've done an excellent job with the troubleshooting steps that were performed. We do appreciate your effort. To help investigate this further for you, we recommend to contact Apple Support. You can contact them by using this link here: Apple - Get Support

Kind regards.

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Answer 5

Feb 15, 2023 11:19 AM in response to Dorain1

I've already done both of those things. They don't do anything / fix the flaw in your system.

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AirPods does not work with iTunes from the PC2023

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