When I invite others to my Apple Home they never receive the invitation

Is anybody able to invite others to their apple home?

I setup an Apple home using a new Apple TV as my hub.

On my devices, iPhone and iPad I can see everything in the home and it works fine. However, when I invite others to my home they never receive the invitation.


I’ve googled this issue and see that a lot of people have the same problem.


[Re-Titled by Moderator]

Apple TV 4K, tvOS 16

Posted on Feb 12, 2023 11:15 AM

Reply
3 replies

Feb 14, 2023 11:17 AM in response to TheAvo

Hello TheAvo,


Thanks for letting us know up front that the linked steps (Share control of your home - Apple Support) did not help to resolve the issue. That's helpful to know. To clarify, you did complete the "If you can't share control of a home" steps as well, right? These are listed below:


      • "To invite people to control your home while you're away and edit permissions for them, you need to set up a home hub. If you don't have a home hub set up, you can only invite people when you're home and connected to your home Wi-Fi network. Matter-enabled accessories require a home hub, such as Apple TV 4K or HomePod mini.
      • If Home has been upgraded to the new Home architecture, you must set up a home hub to share control of your home.
      • You and the people you invite need the latest version of iOS, iPadOS, or macOS.
      • Make sure that you and the people you invite are signed in to iCloud on iPhone, iPad, or Mac. In iCloud settings, turn on Home.
      • Make sure that you and the people you invite haven't blocked each other's phone number or Apple ID. Learn how to manage blocked phone numbers, contacts, and emails on iPhone or iPad and how to manage blocked callers on Mac."



If yes, and the issue persists, further assistance may be needed. We want to make sure you reach the right team for help with this issue, so we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support - Apple.


Thank you for participating in the Apple Support Communities and have a wonderful day.


Mar 14, 2023 01:26 PM in response to TheAvo

I am having the same issue. I have had my home setup for years at this point. I will list my attempts and results just as a way to have a record. It shows that it is pending but nothing comes up for the person I am inviting.


  1. Turned off devices (both mine and the persons I am trying to add to the home.) *issue continued*
  2. Turned off home on both accounts *issue still continues*
  3. deleted my original home and set it up as new. ( I needed to do it for other reasons but it was done non the less.) *issue continues
  4. Signed out of iCloud on my devices. I am the one that setup the home so it made sense to me to delete it. *issue still continued*
  5. Reset Permissions on all devices *continues*
  6. Changed the device that is my home hub (Apple TV and iPad) *continues*
  7. Reset network settings on all devices *continues*


Here is a list of what my setup and affected devices.


My Apple ID is the creator of the home. Husband's Apple ID is what we are trying to add to the home. He was previously apart of the home but never was able to access the home.


My Devices: iPad Pro running iPadOS 16.3.1 (non beta)

iPhone 11 Pro Max iOS 16.3.1 (non beta)

Apple TV 4th Gen tvOS 16.3.3 (non beta)

Apple ID has been setup and used since 2013

Keychain, Home, iCloud and iCloud storage are all enabled on all devices and working as expected

Note: I may have been one of those who updated the home when that was available. But unclear how to check or even know if I updated to the new home.


Husband who is being added to the home.

iPhone 14 pro max iOS 16.3.1 (non beta)

iPad Pro iPadOS 16.3.1 (non beta)

Apple ID has been used and working as expected since 2014


Articles used as reference.

Upgrade to the new Home architecture - Apple Support

Share control of your home - Apple Support

Add an accessory to the Home app - Apple Support

Set up your HomePod, HomePod mini, Apple TV, or iPad as a home hub - Apple Support


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When I invite others to my Apple Home they never receive the invitation

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