Hello, I’ve been experiencing problems with my beats headphones. The left side is producing sound but the right one is not and I have to twist the headset in a certain way for it to work. This is definitely not how the product was intended to work. What should I do??
[Re-Titled by Moderator]
iPhone XS, iOS 16
Hey Antonio_Aguirre,
We'd be happy to help out if having audio issues with your Beats. For help with resetting them when having a problem, check out: Reset your Beats on-ear or over-ear headphones
If you continue to have issues afterward, this could indicate a hardware issue with them. If so, you'll want to contact Apple to check into the options available to you here: Get Support
We hope this helps out.
Take care!
My left Beats headphone is not producing sound
